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Comprehensive

Support, Built For

Your Success.

From streamlined tools and funding flexibility to expert services and tailored resources, you’ll have everything you need to strengthen operations, save time, and grow your business.

Active
Member
$15k +
Select
$50k +
Silver
$150k +
Gold
$300k +
Diamond
$450k +
Platinum
$700k +
Platinum Pro
$1.25M +
Platinum Premier
Access to Brite
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Brite

Brite is a unified software platform built for Hunter Douglas and Alta dealers to manage the entire sales journey in one place. From lead intake to appointment scheduling, quoting, ordering, collecting payments and installations — everything is connected. It keeps your workflow organized, reduces manual tasks, and helps your team stay focused on delivering the best customer experience possible.

Active
Member
$15k +
Select
$50k +
Silver
$150k +
Gold
$300k +
Diamond
$450k +
Platinum
$700k +
Platinum Pro
$1.25M +
Platinum Premier
Dealer Success Allowance

As a % of bookings

0.5%
Centurion 0.8%
0.5%
Centurion 0.8%
0.5%
Centurion 0.8%
0.65%
Centurion 1%
0.65%
Centurion 1%
0.8%
Centurion 1.25%
0.8%
Centurion 1.25%

All-New

Dealer Success

Allowance

One fund. More flexibility. Faster solutions.

Built with you in mind.

Fully funded by Hunter Douglas and Alta, this program is designed to make your experience simpler and more efficient. Instead of navigating multiple funding categories, numerous dealer benefits are now combined into one easy-to-use pool. That means fewer administrative steps for you and quicker, more consistent resolution when issues arise. Our goal is to remove friction, save you time, and help you focus on what matters most—serving your customers and growing your business.

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Customer Support
Active
Member
$15k +
Select
$50k +
Silver
$150k +
Gold
$300k +
Diamond
$450k +
Platinum
$700k +
Platinum Pro
$1.25M +
Platinum Premier
Voice & Chat Customer Support
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Preferred Access
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World-class Customer

Support

Customer Support is dedicated to helping dealers succeed by providing quick, reliable guidance whenever you need it. From answering questions about orders to offering expert insight on motorization and product details, our team is here to make your business run smoothly. You’ll always have access to friendly specialists who are committed to ensuring you get the information and assistance you need, whether by phone, live chat, or email.

As a Platinum or higher-tier dealer, you enjoy the added benefit of Preferred Access support. This means faster connections across all communication channels and direct routing to our most experienced Customer Support Representatives. With prioritized support and a comprehensive suite of self-help resources, you empower yourself to focus on what matters most—your customers—while trusting that help is always within reach.

Active
Member
$15k +
Select
$50k +
Silver
$150k +
Gold
$300k +
Diamond
$450k +
Platinum
$700k +
Platinum 
Pro
$1.25M +
Platinum Premier
Access to HDIS
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Hunter Douglas

Installation

Services

Hunter Douglas Installation Services (HDIS) takes the hassle out of measuring and installation by connecting you with our trusted network of professional contractors across North America. Available in most major metropolitan areas, HDIS gives you reliable support for our full line of custom window fashions — so you can spend less time coordinating installs and more time growing your business. With HDIS, you’ll have peace of mind knowing your customers are in expert hands, while you minimize risk and stay focused on what matters most: selling and managing your business.

Active
Member
$15k +
Select
$50k +
Silver
$150k +
Gold
$300k +
Diamond
$450k +
Platinum
$700k +
Platinum 
Pro
$1.25M +
Platinum Premier
Access to HD Architectural
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HD Architectural

For dealers taking on commercial projects, HD Architectural is here to make the process easier. Gain access to a full suite of technical resources — from detailed drawings and specifications to step-by-step guides — all designed to help you streamline projects, save time, and deliver with confidence.

Active
Member
$15k +
Select
$50k +
Silver
$150k +
Gold
$300k +
Diamond
$450k +
Platinum
$700k +
Platinum Pro
$1.25M +
Platinum Premier
Business Support Tools ¹
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 ¹ Business Support tools include Real Estate Advisory, Business Coaching, Recruitment Support, and Business Exit & Valuation.

Dealer Support at

Every Level

The Pinnacle Program offers a suite of dealer support services designed to strengthen operations and simplify day-to-day business.

Real Estate Advisory

Expert insights to help you choose the right locations and shape a smart project strategy.

Business Coaching Program

Professional coaching hones your leadership, operations, and profitability.

Recruitment Support

Helps attract and onboard top talent to grow your team.

Business Exit and Valuation

Guidance to help you understand your business’s value and prepare for a successful exit strategy. Reserved for Diamond Tier dealers and above.